1. Introduction
Welcome to Mezco Toyz Shop, your premier destination for rare collectibles, action figures, and vinyl treasures. We recognize that our discerning collectors worldwide deserve complete transparency about how their personal information is handled. This Privacy Policy outlines our commitment to protecting your data while providing the premium shopping experience you expect.
2. Information We Collect
Personal Information You Provide:
- Account & Purchase Data: Name, email address, shipping address (3279 Harry Place, Charlotte, US 28202), billing information, and transaction history
- Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
- Communication Data: Correspondence with our collector support team at [email protected]
- Preferences: Your collecting interests, wish lists, and product preferences
Automatically Collected Information:
- Device & Browser Data: IP address, browser type, device information
- Usage Data: Pages visited, products viewed, time spent on site, referring website
- Location Data: General geographic location for currency conversion and regional compliance
3. How We Use Your Information
We use your information exclusively to enhance your collecting experience:
- Process your orders for action figures, vinyl collectibles, and board games
- Provide seamless international transactions with automatic currency conversion
- Offer personalized recommendations based on your collecting interests
- Send order confirmations, shipping updates, and tracking information
- Protect against fraud and unauthorized transactions
- Improve our website and services for the global collector community
- Comply with legal obligations across our operating regions
4. Data Sharing and Disclosure
We treat your data with the same exclusivity as our rarest collectibles:
Service Providers:
- Payment Processors: Visa, MasterCard, JCB, PayPal – for secure transaction processing
- Shipping Partners: To deliver your collectibles worldwide (excluding select remote areas)
- Analytics Providers: To understand how collectors interact with our site
Legal Requirements:
We may disclose information when required by law or to protect our rights, property, or safety, or that of our collectors.
Business Transfers:
In the event of merger, acquisition, or sale of assets, collector information may be transferred as a business asset.
5. International Data Transfers
As we serve collectors worldwide (excluding select remote areas in Asia and other specified regions), your data may be processed in various countries. We ensure all transfers comply with applicable data protection laws and maintain the same level of security regardless of location.
6. Data Storage and Security
Storage Duration:
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Security Measures:
- Bank-Level Encryption: All transactions are protected with industry-standard SSL encryption
- Secure Payment Processing: Payment details are never stored on our servers
- Regular Security Audits: Continuous monitoring for suspicious activity
- Access Controls: Limited employee access to your personal information
7. Your Rights and Choices
As a valued collector, you have control over your personal information:
- Access & Correction: Review and update your account information
- Data Portability: Request a copy of your personal data
- Deletion: Request deletion of your personal information, subject to legal requirements
- Marketing Preferences: Opt-out of promotional communications
- Account Management: Delete your account at any time
8. Cookies and Tracking Technologies
Essential Cookies:
- Session management and shopping cart functionality
- Secure login and payment processing
Analytics Cookies:
- Understand how collectors navigate our site
- Improve website performance and user experience
Preference Cookies:
- Remember your language and currency preferences
- Save your recently viewed collectibles
You can control cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.
9. Children’s Privacy
Our collectibles appeal to enthusiasts of all ages, but our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party sites, such as manufacturer pages or collector communities. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.
11. Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Information
For privacy-related inquiries, data requests, or concerns:
Email: [email protected]
Address: Mezco Toyz Shop
3279 Harry Place
Charlotte, NC 28202
United States
We typically respond to privacy inquiries within 3-5 business days.
Thank you for trusting Mezco Toyz Shop with your collecting passion. We’re committed to protecting your privacy as we help you build your perfect collection.