Term and Conditions

Last Updated: [Current Date]

Welcome to Mezco Toyz Shop! These Terms and Conditions govern your use of our website (toonmodeldeals.com) and your purchases from our premium collectibles store. By accessing our site and making purchases, you agree to these terms in full.

1. ABOUT OUR STORE

1.1 Our Identity

Mezco Toyz Shop operates at toonmodeldeals.com, specializing in premium action figures, vinyl collectibles, and related merchandise. Our physical address is 3279 Harry Place, Charlotte, NC 28202, United States.

1.2 Target Audience

Our products and services are designed for serious collectors and enthusiasts of:

• Action Figures & Vinyl Collectibles
• Horror Franchise Memorabilia (A Nightmare on Elm Street, Alien, etc.)
• Fantasy Series Collectibles (A Song of Ice & Fire, etc.)
• Trading Cards and Gaming Supplies
• Animation and Pop Culture Merchandise

Our website experience is tailored for adult collectors who value precision, quality, and the preservation of collectible condition.

2. PRODUCTS AND SERVICES

2.1 Product Characteristics

Our inventory features:

• Premium Action Figures: Highly detailed, collector-grade figures
• Vinyl Collectibles: American and international vinyl figures
• Limited Availability Items: Exclusive and hard-to-find collectibles
• Sealed Products: Maintaining mint condition is paramount

2.2 Product Limitations

Due to the collectible nature of our products:

• All sales of opened items are final
• Booster packs and random content items cannot be returned
• Personalized or custom orders are non-returnable
• Product availability may change rapidly

3. USER OBLIGATIONS AND RESPONSIBILITIES

3.1 Account Integrity

When creating an account or making purchases, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Be at least 18 years old or have parental consent

3.2 Purchase Responsibilities

As a collector, you are responsible for:

• Verifying your shipping address before order completion
• Understanding the specific nature of collectible products
• Being available to receive deliveries during estimated timeframes
• Paying any applicable customs duties or import taxes

3.3 Prohibited Activities

You may not:

• Use our site for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Resell our products for commercial purposes without authorization
• Use automated systems to monitor or copy site content

4. ORDER AND PAYMENT TERMS

4.1 Order Processing

All orders follow this process:

• Order Confirmation: You receive immediate email confirmation
• Processing Time: 1-2 business days after payment verification
• Shipping Notification: Tracking number provided upon shipment
• Order Changes: Modifications only possible before shipment

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted systems.

4.3 Pricing and Availability

While we strive for accuracy:

• Prices are subject to change without notice
• Inventory availability may fluctuate
• We reserve the right to cancel orders for pricing errors
• Shipping costs are additional unless specified

5. SHIPPING AND DELIVERY

5.1 Shipping Methods

We offer two primary shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Orders over $50 via EMS (15-25 business days)

5.2 Delivery Areas

We ship worldwide excluding:

• Select remote areas in Asia
• Other specified remote regions
• Areas with shipping restrictions

5.3 Delivery Responsibilities

Once items are shipped:

• You assume responsibility for providing secure delivery location
• Signature may be required for high-value items
• Delivery delays beyond our control do not qualify for refunds
• You must inspect packages upon delivery

6. RETURNS AND REFUNDS

6.1 Return Eligibility

Returns are accepted within 15 days of delivery if:

• Item is in original, unopened packaging
• All tags, labels, and protective wrapping are intact
• Original proof of purchase is provided
• Return is initiated within the 15-day window

6.2 Non-Returnable Items

The following cannot be returned:

• Assorted & Loose Figures (opened from packaging)
• Booster Packs & Booster Boxes
• Opened card supplies and accessories
• Items with broken factory seals
• Personalized collectibles

6.3 Refund Processing

Refund timelines:

• Credit Cards: 5-10 business days after return processing
• PayPal: 3-5 business days after return processing

Note: Original shipping charges and return shipping costs are non-refundable.

7. INTELLECTUAL PROPERTY

7.1 Our Content

All content on our site, including:

• Product images and descriptions
• Website design and layout
• Brand names and logos
• Written content and product guides

are property of Mezco Toyz Shop or our licensors and are protected by copyright laws.

7.2 Licensed Products

Many collectibles feature characters and designs owned by third parties. These are sold as officially licensed products, but the intellectual property rights remain with their respective owners.

7.3 User-Generated Content

If you submit content to us (reviews, photos, etc.), you grant us permission to use it for promotional purposes while maintaining your attribution.

8. LIMITATION OF LIABILITY

8.1 General Limitations

Mezco Toyz Shop shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or revenue
• Data loss or corruption
• Emotional distress

8.2 Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.

8.3 Force Majeure

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, acts of government, or supply chain disruptions.

9. PRIVACY AND DATA PROTECTION

We respect your privacy and protect your personal information according to our Privacy Policy, which is incorporated into these Terms by reference. We collect only necessary information to process your orders and enhance your collecting experience.

10. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by the laws of North Carolina, United States. Any disputes shall be resolved in the state courts located in Mecklenburg County, North Carolina.

11. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of our site after changes constitutes acceptance of the modified Terms. We will notify users of significant changes via email or site notifications.

FINAL COLLECTOR’S ASSURANCE

At Mezco Toyz Shop, we’re collectors too. We understand the passion and investment that goes into building a meaningful collection. These Terms are designed to protect both you and us, ensuring a trustworthy environment for acquiring premium collectibles.

We appreciate your trust in us as your source for exceptional collectibles and are committed to your complete satisfaction.

Happy collecting!